Refunds & complaints
Applies to Pro plans (monthly or yearly) paid by bank transfer.
Free trial
14-day free trial, no card. Nothing is charged when it ends.
When you get a refund
- You cancel within 7 days of your Pro plan being activated AND the Service has not been used: full refund to the account you paid from.
"Not used" means that since the payment was activated, no post has been scheduled or published through Auto Post Tool (unconfirmed draft plans do not count). - The Service cannot publish for reasons on our side for more than 3 days in a row: we add the lost days, or refund them on request.
- Pro never renews automatically, so nothing is charged unexpectedly. After 7 days, or once the Service has been used, that period is not refundable.
How to ask
Email support@autoposttool.online from your account email with the transfer date and amount. We refund within 7 working days after confirming.
Complaints
Email support@autoposttool.online or call 0889.075.881. We reply within 3 working days.
Operated by Xe Dien Smile Co., Ltd. (CÔNG TY TNHH XE ĐIỆN SMILE), tax code 0319384061
support@autoposttool.online · 0889.075.881 · 285 - 285A Hậu Giang, Phường Bình Tây, Thành phố Hồ Chí Minh, Việt Nam